Contact & Complaints Policy

Contact & Complaints Policy
Effective Date: [16/09/2025]

At Gulf Projects, we value transparency and are committed to addressing any questions, concerns, or complaints quickly and fairly. This policy outlines how you can reach us and the process for resolving issues.

1. Contact Information

You can reach us at:
Robert Liebisch
General Manager
Liebisch Consulting FZ-LLC
Email: robert@liebisch.consulting
Phone: +971 58 544 1008
Office Address: VUNE1237, Compass Building – Al Hulaila  Industrial Zone-FZ Ras Al Khaimah, United Arab Emirates
Registration No: 0000004074546
Licensed by: RAKEZ (Ras Al Khaimah Economic Zone Authority)

2. Complaints Procedure

• You may submit a complaint via email, phone, or in writing.

• We will acknowledge receipt within [X] business days.

• Our team will investigate and provide a resolution within [X] business days.

3. Escalation

If you are not satisfied with our response, you may escalate your complaint to the UAE Ministry of Economy – Consumer Protection Department.